Inside Sales Lead - Sioux Falls, SD

The Inside Sales Lead plays a crucial role in overseeing and leading the group by interacting with customers to solve problems through the sales of electric motors, bearings, gearboxes, and power transmission components. This role will quote projects by providing options of products working with the Field Sales, Inside Sales teams and within all departments of the organization. The daily activity of customer interaction involves phone calls and email communication.

 

Experience or knowledge of mechanical components is needed for anyone looking for a change but wanting to stay in the industry. This is a role that depends on mechanical aptitude to provide great customer service.

About the Job

  • Conduct daily sales activities quoting projects, working with product specialists and front counter sales.

  • Perform sales reporting using CRM systems to track performance and customer engagement.

  • Participate in comprehensive training programs provided by Malloy, including product knowledge, safety protocols, and sales techniques.

  • Engage actively with customers to manage existing relationships.

  • Manage and grow knowledge of products, industry trends and customer requirements.

  • Lead and mentor a team of inside sales representatives, providing guidance and training as needed.

  • Abide by all safety/environmental rules and regulations of Malloy and customers.

  • Perform other functions as necessary.

Qualifications

  • High School diploma or equivalent.

  • Mechanical or electrical aptitude or related experience.

  • Basic proficiency in CRM, data management and Microsoft Products.

  • Strong organizational, time management and critical thinking skills.

  • Excellent phone etiquette, communication skills and customer service.

  • Ability to work independently and as part of a team.

  • Employment is contingent upon passing a background check and pre-employment drug and alcohol screening.

Benefits

Job Type: Full-time

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Health insurance

  • Health savings account

  • Life insurance

  • Paid time off

  • Referral program

  • Vision insurance

  • Short & Long Term Disability

Schedule

  • 8 hour shift

  • Monday to Friday